Mandatory Disclosures

Refund Policy

Holy Spirit School strives to maintain a transparent and fair refund process. Parents and guardians are requested to carefully read the following policy before submitting any refund request related to school fee payments.

1. Review the School Policy

Parents are advised to carefully review the school's Fee Refund Policy, Admission Guidelines, and Payment Terms available during admission or on the school's official website before applying for any refund.

2. Submit a Refund Request

A formal application addressed to the Principal should clearly mention the student's details, reason for requesting the refund, amount paid, payment date, transaction reference number, and bank details (if applicable).

3. Supporting Documents

Parents should attach all necessary supporting documents including payment receipt, transaction confirmation, admission cancellation letter, transfer certificate request, or any other relevant proof supporting the refund claim.

4. Verification & Acknowledgement

Once the refund application is submitted, the school administration will verify the request and issue an acknowledgement. Approved refunds will be processed after completing the required verification procedures.

Common Factors Influencing Refunds

  • Refund Timeframe: Refund requests should be submitted within the period specified by the school. Delayed requests may result in partial refunds or may not be eligible.
  • Admission & Registration Fees: Admission fees, registration charges, application fees, and other one-time processing charges are generally non-refundable unless otherwise specified by the school.
  • Caution Deposit: Refundable caution money or security deposits will be released after adjusting any outstanding dues, damages, or pending obligations.
  • Attendance & Academic Term: Once an academic session or term has commenced, tuition fees already paid are generally not refundable due to absence, illness, withdrawal, or discontinuation of studies.
  • Duplicate or Incorrect Payments: Any duplicate or excess payment made through the online payment portal will be verified by the Accounts Department before initiating the refund through the original payment method.
  • Refund Processing Time: Approved refunds are normally processed within the timelines prescribed by the school and the respective banking/payment gateway partners.

Need Help?

For any refund-related queries, parents are requested to contact the School Accounts Department during working hours.

Holy Spirit School

We appreciate your understanding and cooperation in following the school's refund procedures.